The general industry info/news/ tips on dispatchers is quite simple and means more then just something to do. In a way it is a chance to help people. When people are planning a trip and need to get to the airport, bus, or train station they call a service. Whether it be taxi, limo, or car which ever they prefer it all starts with a phone call. So they can make sure that they get there in time and safely. This starts with a dispatcher. When a call is made the dispatcher then chooses who to call based on location and time. This is very important part of customer service and making sure that your company stands out due to on time arrival.
There is a lot that can be said about being a dispatcher. It is the system of a well planned and thought out process in which it is up to you and they drivers that are on duty to get someone to a destination safe. They depend on you to get them were they need to go. Just like a will oiled machine dispatchers is the ones that keep it going. Without them driver wouldn’t know where to go.
And its just not for cab, limo, or car service. It also includes delivery and trucking as well. To plan out a delivery as well as pick ups a long the way take a great deal of planning and looking forward to see how to get the most done with the time that you are given. As for trucking they will need to know where they need to make the delivery to so you are there with all the information needed make that happen.
Dispatching is a lot more then just sitting down and taking calls. It a job were planning and communication are a key components to making a business work properly.